Marketing Development Representative Job at ServiceTitan – Full-Time Career Opportunity (2025) Full Time

1. Job Overview 

ServiceTitan is hiring a Marketing Development Representative (MDR) for a full-time, remote position. This role focuses on engaging inbound leads, qualifying prospects, and booking product demonstrations for Account Executives. It is an ideal opportunity for motivated professionals looking to build a long-term career in SaaS sales and marketing.

2. Company Introduction

ServiceTitan is the world’s leading all-in-one business management software designed specifically for commercial and residential service businesses. Founded by the sons of hardworking tradespeople, ServiceTitan was built to modernize an industry that had long been underserved by technology. Today, the platform supports thousands of contractors across plumbing, HVAC, electrical, and other skilled trades.

ServiceTitan’s mission is to empower business owners with tools that drive operational efficiency, revenue growth, and exceptional customer experiences. Backed by top-tier investors and trusted by thousands of businesses, the company continues to innovate at scale. With a strong emphasis on people, diversity, and career growth, ServiceTitan provides an environment where employees can make meaningful contributions while building impactful, long-term careers.

3. Job Details Table 

4. Salary, Benefits & Allowances

The Marketing Development Representative position at ServiceTitan offers a competitive hourly pay rate of up to $28.85 per hour, with additional earning potential through commission and performance-based incentives. Compensation may vary depending on experience, skills, and geographic location.

In addition to base pay, ServiceTitan provides a comprehensive benefits package that includes a 401(k) retirement plan, equity opportunities, and flexible time off. Employees also receive company-paid medical, dental, and vision insurance, wellness programs, and access to career development resources. The company prioritizes employee well-being by supporting work-life balance, long-term financial security, and continuous professional growth.

5. Job Responsibilities 

• Build and manage a strong inbound pipeline of prospective customers

• Convert inbound leads through forms, online chat, and inbound sales calls

• Engage prospects using creative outreach methods to build rapport and trust

• Schedule product demonstrations between prospects and Account Executives

• Conduct discovery conversations to identify customer needs and opportunities

• Communicate product value clearly via phone and email

• Maintain accurate notes and insights to support Account Executives

• Collaborate cross-functionally to support deal progression

• Mentor and support new Marketing Development Representatives

• Achieve and exceed daily KPIs and monthly quota targets

• Continuously apply feedback to improve performance

• Represent ServiceTitan’s brand professionally in all communications

6. Required Education & Skills 

• Strong verbal and written communication skills

• Ability to handle multiple calls and emails daily

• High level of motivation and goal-oriented mindset

• Coachability with a willingness to apply feedback

• Strong collaboration and teamwork skills

• Adaptability in fast-paced environments

• Ability to think creatively to overcome objections

• Basic understanding of sales or customer engagement

• Comfort working with CRM and sales tools

• Interest in building a long-term sales career

7. How to Apply (Step-by-Step)

1. Visit the official ServiceTitan job listing on LinkedIn

2. Review the role details and confirm eligibility

3. Update your resume with communication and sales-related skills

4. Highlight experience in customer engagement or lead qualification

5. Submit your application through LinkedIn

6. Monitor your email for screening or interview communication

7. Prepare for role-based and behavioral interview questions

8. Selection Process

The selection process for the Marketing Development Representative role begins with an application review to assess communication skills and potential fit. Shortlisted candidates may complete an initial screening call followed by structured interviews. The process emphasizes motivation, adaptability, and willingness to learn rather than checking every traditional requirement. ServiceTitan may assess candidates on discovery conversations, objection handling, and collaboration skills. Throughout the process, candidates receive transparency and feedback. Final hiring decisions are based on performance, alignment with company values, and long-term growth potential within the organization.

9. Expected Interview Questions 

1. How do you handle objections from prospective customers?

2. Can you describe a time you worked toward a quota or goal?

3. How do you prioritize multiple inbound leads?

4. What motivates you to work in sales or marketing development?

5. How do you respond to feedback from managers?

6. Describe a time you worked collaboratively with a team

7. Why do you want to work at ServiceTitan?

10. Tips to Get Selected 

To increase your chances of selection, focus on demonstrating strong communication skills and a positive, coachable attitude. Highlight any experience with customer service, lead qualification, or inbound sales. Show enthusiasm for learning and improving daily, as ServiceTitan values growth mindset over perfection. Be prepared to explain how you handle feedback, work toward goals, and collaborate with others. Research ServiceTitan’s mission and product so you can confidently explain why you want to contribute to transforming the trades industry.

11. Frequently Asked Questions (FAQs)

Q1: Is this a fully remote job?
Yes, the position is remote.

Q2: Is the salary hourly or yearly?
The role is paid hourly at up to $28.85 per hour.

Q3: Is commission included?
Yes, the role is commission-eligible.

Q4: Is prior sales experience required?
Not strictly required, but customer-facing experience is beneficial.

Q5: Are international applicants eligible?
Yes, applicants are accepted worldwide, though pay may vary by location.

Q6: Is this an entry-level role?
It is suitable for entry to mid-level candidates.

Q7: Are growth opportunities available?
Yes, ServiceTitan actively promotes internal career development.

12. Final Conclusion 

The Marketing Development Representative role at ServiceTitan is a strong opportunity for individuals seeking a remote, full-time career in SaaS sales. With competitive hourly pay, structured training, and long-term growth potential, this position is ideal for motivated professionals ready to make an impact.

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