Client Support Specialist Job at Mercor (United States) Part Time

1. Job Overview

Mercor is hiring a Remote Client Support Specialist, also referred to internally as a Concierge Professional, to support cutting-edge artificial intelligence research projects. This is a remote, part-time, independent contractor role based in the United States, offering $65 to $75 per hour, with an immediate start and a short-term contract duration of approximately 3–4 weeks.

The role is designed for experienced professionals who can work independently, deliver high-quality written outputs, and contribute domain expertise to help train and improve next-generation AI systems. Candidates will collaborate asynchronously with AI research teams while maintaining full flexibility over how and when they work.

2. Company Introduction

Mercor is a fast-growing AI-driven talent platform that connects elite creative and technical professionals with the world’s leading AI research laboratories. Headquartered in San Francisco, Mercor operates at the intersection of artificial intelligence, human capability assessment, and advanced research collaboration.

The company is backed by some of the most influential investors in the technology ecosystem, including Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. Mercor’s mission is to use AI to deeply understand human ability and match top talent with opportunities where they can make the greatest impact.

With a rapidly growing global presence and hundreds of thousands of followers, Mercor is positioning itself as a key infrastructure provider for AI research talent—enabling experts from various domains to contribute directly to foundational machine learning systems without traditional employment constraints.

3. Job Details Table

4. Compensation Structure & Payment Details

This role offers a high hourly compensation of $65 to $75 per hour, reflecting the level of professional expertise required. Contractors are paid weekly through Stripe Connect, ensuring fast and transparent payments for services rendered.

As an independent contractor, professionals retain full control over their working methods, schedules, and execution approach, provided deadlines and quality standards are met. There are no unpaid trials, hidden deductions, or delayed payment cycles. Compensation is strictly based on completed work and approved deliverables.

Because this is a contract role, benefits such as health insurance or retirement plans are not included. However, the short duration, flexible schedule, and premium hourly rate make this opportunity especially attractive for experienced professionals seeking high-value remote work.

5. Role Responsibilities

As a Remote Client Support Specialist at Mercor, your work will directly contribute to advancing AI systems used by top research labs. Key responsibilities include:

• Creating structured deliverables that address common client or domain-specific requests

• Reviewing and evaluating peer-created deliverables to improve data quality and research outcomes

• Diagnosing real-world problems within your professional domain and documenting solutions

• Applying expert judgment to help train machine learning and multimodal AI systems

• Working independently in a fully remote and asynchronous environment

• Meeting deadlines while maintaining accuracy, clarity, and consistency

• Contributing written outputs that meet strict quality and linguistic standards

• Supporting AI research teams by providing human-level reasoning and insights

• Following provided project guidelines while exercising professional autonomy

This role is not traditional customer support. Instead, it focuses on expert problem-solving, content evaluation, and structured reasoning used to train advanced AI models.

6. Required Qualifications

Mercor is seeking experienced professionals who can operate with minimal supervision. To qualify, candidates must meet the following requirements:

• A minimum of 4 years of professional experience in their respective domain

• Strong written communication skills with excellent grammar and spelling

• Ability to explain complex ideas clearly and logically

• High attention to detail and consistency

• Comfort working independently without real-time supervision

• Ability to follow structured guidelines while applying expert judgment

• Reliability in meeting deadlines and quality benchmarks

Candidates from a wide range of professional backgrounds may be eligible, provided they can demonstrate domain expertise and strong written communication.

7. Ideal Candidate Profile

The ideal candidate for this Mercor role is a self-directed professional who enjoys analytical work and contributing to future-facing technology. Successful candidates typically demonstrate:

• Experience in knowledge-based, analytical, or client-facing roles

• Strong problem-solving and reasoning abilities

• Comfort working on short-term, intensive projects

• Interest in artificial intelligence, machine learning, or emerging technologies

• Ability to review and critique written material objectively

• Professional discipline to work asynchronously without micromanagement

This role is especially well-suited for consultants, senior specialists, freelancers, and professionals between long-term roles.

8. Work Structure & Flexibility

Mercor offers a highly flexible work structure. Contractors can complete tasks asynchronously, meaning there are no fixed meeting schedules or real-time shift requirements. As long as deliverables are completed on time and meet quality standards, professionals are free to choose when and how they work.

The expected weekly commitment is 30 to 40 hours, making this a substantial short-term engagement rather than a casual side task. The contract duration is approximately 3–4 weeks, with the possibility of future opportunities depending on performance and project needs.

This structure allows professionals to focus deeply on meaningful work without long-term employment obligations.

9. Application Process (Step-by-Step)

The Mercor application process is streamlined and fully online. It typically takes 20–30 minutes to complete:

1. Upload your resume through the Mercor application portal

2. Complete an AI-based interview derived from your resume (approximately 15 minutes)

3. Submit the final application form

4. Await review from the Mercor team

Mercor reviews applications daily, and qualified candidates may move quickly through the process.

10. Interview & Evaluation Method

Mercor uses an AI-assisted interview system to evaluate candidates efficiently and fairly. The interview focuses on:

• Professional background and experience

• Written communication clarity

• Problem-solving ability

• Domain expertise relevance

There are no live interviews required for initial screening. This allows candidates to complete the interview at a time that fits their schedule while ensuring consistent evaluation standards across applicants.

11. Why Work With Mercor?

Working with Mercor provides several unique advantages:

• High hourly pay for short-term work

• Fully remote and flexible schedule

• Opportunity to contribute to world-class AI research

• Backing from elite Silicon Valley investors

• Exposure to advanced machine learning systems

• No long-term employment commitments

• Fast application and onboarding process

For professionals interested in AI but not looking for traditional full-time roles, Mercor offers a rare opportunity to participate meaningfully in the field.

12. Final Conclusion

The Remote Client Support Specialist role at Mercor is a premium short-term remote opportunity for experienced professionals who want to contribute their expertise to the future of artificial intelligence. With $65–$75 per hour pay, flexible asynchronous work, and direct involvement in AI research, this role stands out as a high-value contract position.

If you have strong professional experience, excellent written communication skills, and the ability to work independently, Mercor provides a powerful platform to apply your expertise while maintaining full control over your time and work style.