Business Systems Administrator Job – United States – Bellwether Education Partners Full Time

1. Job Overview

Bellwether Education Partners is seeking a highly skilled Business Systems Administrator to support, maintain, and enhance the organization’s internal systems, including Salesforce, SharePoint, Google Workspace, and emerging AI-powered tools. This is a full-time, remote position open to candidates located anywhere within the United States.

In this role, you will combine technical expertise, systems optimization, and customer service to help Bellwether’s nationwide team work smarter and more efficiently. As the organization advances its strategic plan and continues adopting new technologies, the Business Systems Administrator will play a crucial part in ensuring systems remain secure, reliable, and user-friendly.

If you excel at problem-solving, enjoy supporting staff, and thrive in a mission-driven environment, this role offers an excellent long-term opportunity.

2. Company Introduction

Bellwether is a national nonprofit organization dedicated to transforming education and ensuring that students furthest from opportunity can achieve successful, fulfilling lives. Bellwether partners with education leaders, school systems, and policymakers to accelerate their impact and improve educational outcomes across the country.

As a remote-first organization, Bellwether values flexibility, collaboration, and innovation. With a workforce distributed across multiple time zones, Bellwether welcomes team members who can work autonomously while contributing meaningfully to shared goals.

The Business Systems Administrator is a key part of Bellwether’s Central Support Team, helping the organization adopt technology responsibly, securely, and effectively.

3. Job Details Table

4. Salary & Benefits

Compensation

• Base salary: $87,500 – $94,000 annually

• Annual performance bonus (targeted amount: $5,025)

• Salary determined based on experience, system expertise, and content knowledge

Benefits

• Health care coverage (medical, dental, vision)

• 401(k) plan with employer matching

• Work-from-home flexibility anywhere within the United States

• Opportunity to work with a mission-driven nonprofit

• Exposure to AI, automation tools, and modern business systems

• Supportive, people-centered workplace culture

5. Key Responsibilities

The Business Systems Administrator will manage and enhance Bellwether’s core internal systems. Responsibilities include:

Systems Administration

• Maintain and administer Salesforce, SharePoint, and Google Workspace.

• Build and manage Salesforce Flows, workflow automations, validation rules, and customizations.

• Identify gaps, inefficiencies, and system improvement opportunities.

• Create and optimize Salesforce reports, dashboards, and data views.

• Conduct regular data audits to maintain data integrity and cleanliness.

• Document system configurations, workflows, technical changes, and procedures.

• Support the introduction of new tools, including AI technologies and organization-wide systems.

Technical Support

• Manage the internal technical support ticketing system.

• Troubleshoot hardware issues and coordinate device setup (6–8 loaner devices maintained).

• Keep internal help guides, knowledge bases, and documentation current.

• Escalate advanced technical issues to senior management or external IT partners.

• Support secure, ethical, and responsible adoption of AI tools.

6. Required Skills

Candidates must demonstrate:

• 5+ years of professional experience

• 3+ years of Salesforce administration or similar system administration roles

• Strong Salesforce expertise, including Flows, automation, and reporting

• Experience troubleshooting system issues and implementing clear solutions

• Ability to manage multiple systems simultaneously

• Ability to train and support non-technical users

• Strong data integrity and database management habits

• Ability to maintain confidentiality and handle sensitive information

• Strong written and verbal communication skills

• Ability to work independently in a remote team environment

7. Preferred Skills (Nice to Have)

• Experience with Google Workspace administration

• Experience integrating AI tools in business systems

• Knowledge of nonprofit operations

• Experience with system upgrade testing and implementation

• Background supporting remote teams across multiple time zones

• Experience documenting business processes and SOPs

• Familiarity with project management software and workflows

8. How to Apply

To apply for this position, candidates must submit:

• A customized letter of interest

• A current resume

• Optional: examples of Salesforce or systems management experience

Applications must clearly demonstrate how your background aligns with Bellwether’s mission and values, particularly around supporting underserved student communities.

Address your cover letter to:
Amata Small, Senior Director of Enterprise Operations

Bellwether follows a priority application deadline of December 5, 2025, but will review applications until the role is filled.

Applicants must be authorized to work for any employer in the U.S. — Bellwether does not sponsor visas.

9. Selection Process

Bellwether follows a transparent, structured hiring process:

1. Application Review
   HR reviews your resume and letter of interest.

2. Initial Screening
   A short interview focused on experience and alignment with mission.

3. Technical Interview
   Discussion of Salesforce expertise, automation understanding, and troubleshooting scenarios.

4. Systems Task or Assessment
   You may be asked to demonstrate system logic understanding.

5. Final Interview
   Conversation with leadership and team alignment evaluation.

6. Offer Letter
   Final compensation and benefits package details provided.

10. Sample Interview Questions

Here are examples of questions you may be asked:

1. Can you describe your experience building Salesforce Flows and automations?

2. How do you maintain system integrity across multiple platforms?

3. Tell us about a time you improved a system workflow.

4. How do you train non-technical users on complex tools?

5. Describe your experience conducting data audits and ensuring data accuracy.

6. How would you approach supporting a remote team across different time zones?

7. What new tools or technologies would you recommend for improving system efficiency?

11. Tips for Applicants

• Highlight your Salesforce administration experience clearly.

• Mention any work involving AI tools, automation, or workflow optimization.

• Show examples of customer support, ticket resolution, and documentation.

• Provide real examples of solving system problems.

• Showcase your ability to work independently in a remote-first environment.

• Emphasize your commitment to education equity or nonprofit missions.

12. Conclusion

The Business Systems Administrator role at Bellwether offers the chance to combine technical expertise with meaningful mission-driven work. You will help improve the systems that support educational impact across the country while enjoying the flexibility of a fully remote position. If you are passionate about solving technical challenges, supporting staff, and improving operational workflows, this is a great opportunity to grow your career.

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