Account Manager Position – Healthcare Engagement Marketing at Personify Health Full Time

1. Job Overview 

Personify Health is hiring an experienced Account Manager – Healthcare Engagement Marketing to manage healthcare clients, lead multi-channel engagement campaigns, and drive measurable patient engagement results. This full-time remote role offers a competitive salary of $70,000–$80,000 per year, excellent benefits, and the chance to support a mission that simplifies and personalizes health experiences.

2. Company Introduction 

Personify Health is a pioneer in personalized healthcare engagement, dedicated to improving health outcomes while reducing costs for organizations and their people. As the first platform to combine health plan administration, wellbeing solutions, navigation support, and benefits guidance under one system, Personify Health empowers companies to deliver meaningful, human-centric health experiences.

The organization believes in flexible work, total rewards that matter, and cultivating an inclusive culture where every voice is valued. With a commitment to DEIB (Diversity, Equity, Inclusion, and Belonging), Personify Health ensures employees thrive, grow, and feel supported. Their mission-driven team works toward making healthcare more accessible, proactive, and deeply personalized. If you want to contribute to a healthier world, Personify Health offers the environment, leadership, and tools to help you grow professionally while making a real impact.

3. Job Details Table

4. Salary, Benefits & Allowances 

Personify Health offers a highly competitive compensation package, including a base salary of $70,000–$80,000 per year, plus eligibility for a 10% performance bonus. Employees receive day-one medical, dental, and vision benefits powered by Personify Health’s own platform. Additional perks include mental health support, disability coverage, retirement planning assistance, and voluntary benefits such as Critical Illness and Hospital Indemnity plans.

The company also provides unlimited PTO, flexible remote work arrangements, mentorship opportunities, and clear paths for promotion. Employees can access professional development programs, ongoing training, and learning stipends to upgrade their skills. The compensation package is designed to support your wellbeing—physically, financially, and emotionally.

5. Job Responsibilities

• Serve as the primary relationship owner for assigned healthcare accounts.

• Lead day-to-day communication, onboarding, and account health management.

• Develop strategic engagement and health communication campaigns.

• Collaborate with hospitals and health systems on messaging and audience targeting.

• Oversee annual campaign planning and multi-channel execution.

• Coordinate with internal teams including product, marketing, and service delivery.

• Conduct bi-weekly or monthly client meetings for strategy discussions.

• Analyze campaign performance, ROI, NPS, and engagement metrics.

• Ensure adoption and utilization of Personify Health tools.

• Manage account documentation using Salesforce, Gainsight, Confluence, and Jira.

• Identify opportunities for optimization and cross-functional improvements.

• Troubleshoot issues and advocate for client needs across departments.

6. Required Education & Skills 

• Bachelor’s degree or equivalent experience in business, marketing, healthcare, or related fields.

• Minimum 3+ years of direct account management experience.

• Background in healthcare, health plans, hospital systems, insurance, or financial services.

• Understanding of compliance, risk, or governance environments.

• Experience in multi-channel marketing (SMS, Email, Print, Social, IVR).

• Strong communication and client-relationship management skills.

• Ability to manage multiple clients and campaign workflows simultaneously.

• Proficiency with Microsoft Office suite and CRM tools.

• Experience using Gainsight, Salesforce, Confluence, or Jira preferred.

• Strong analytical mindset with ability to track ROI and engagement metrics.

7. How to Apply (Step-by-Step)

1. Visit the official Personify Health Careers Page or apply via LinkedIn.

2. Prepare an updated resume that highlights healthcare, marketing, and client success experience.

3. Include examples of previous multi-channel marketing campaigns, if available.

4. Write a short cover letter explaining why you’re a strong fit for healthcare engagement roles.

5. Submit your application using your preferred platform.

6. Watch for an email from a verified @personifyhealth.com domain for further communication.

7. Attend scheduled interviews and complete assessments, if required.

8. Selection Process 

Personify Health follows a structured hiring process to ensure fairness and transparency. Applications are first reviewed by the talent team to check qualifications and experience. Shortlisted candidates receive an initial screening interview, followed by a deeper discussion with hiring managers. You may be asked to present a campaign case study or complete a strategic task related to healthcare engagement. Additional interviews with cross-functional leaders may be scheduled to evaluate culture fit and communication skills. Final steps include reference checks and an official offer. The entire process ensures the best match for both the applicant and the organization.

9. Expected Interview Questions

1. How have you managed multiple healthcare or marketing accounts simultaneously?

2. What strategies do you use to drive patient or member engagement in health campaigns?

3. Describe your experience with multi-channel marketing campaigns.

4. How do you handle challenging clients or unexpected campaign issues?

5. What tools have you used to track performance metrics and ROI?

6. How do you tailor messaging for different healthcare audiences?

7. What makes you an effective relationship owner in a fast-paced environment?

10. Tips to Get Selected 

Highlight your experience in healthcare, client management, or multi-channel marketing. Include measurable results such as campaign conversion rates, engagement improvements, or ROI increases. Demonstrate your familiarity with tools like Gainsight, Salesforce, and Microsoft Office. Show that you can simplify complex healthcare communication. Prepare examples of times you improved patient engagement or optimized campaigns. During the interview, communicate clearly, show empathy for patients and clients, and demonstrate that you understand the fast-paced nature of healthcare marketing environments.

11. Frequently Asked Questions 

Q: Is this position fully remote?
Yes, the role is fully remote within the United States.

Q: Do I need healthcare experience?
Healthcare industry experience is strongly preferred.

Q: What is the salary range?
The range is $70,000–$80,000 yearly, plus a 10% target bonus.

Q: Are benefits available on day one?
Yes, medical, dental, and vision benefits start immediately.

Q: What tools will I use?
Salesforce, Gainsight, Confluence, Jira, and Microsoft Office.

Q: Is unlimited PTO really available?
Yes, Personify Health offers an unlimited PTO policy.

Q: Can applicants apply from anywhere?
Applicants worldwide may apply, but U.S. work eligibility is typically required.

12. Final Conclusion 

The Account Manager – Healthcare Engagement Marketing role at Personify Health offers a rewarding opportunity for professionals passionate about healthcare communication and client success. With strong compensation, remote flexibility, growth opportunities, and a mission-driven culture, this position is ideal for those ready to shape a healthier, more connected world.